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FREQUENTLY ASKED QUESTIONS

ARE MEETINGS HELD IN PERSON OR VIRTUALLY?

Both! I meet in-person with folks in my North Andover, MA office as well as offer telehealth for those located throughout Massachusetts and Washington, DC via secure and HIPPA compliant platform.​

Teletherapy is a great option for those with busy schedules or preferring to talk from the comforts of their own space.

HOW DO I MAKE AN APPOINTMENT?

Contact me for a complementary 20 minute phone consultation during which we can discuss next steps.

HOW MANY SESSIONS WILL IT TAKE BEFORE I START FEELING BETTER?

My hope is that you'll feel a smidge of relief simply by knowing you're not alone as you embark on the therapy journey which is why I prioritize building a strong connection with my clients for long-term support. That being said, therapy can be rather fluid with the number of sessions varying based on the challenges you're facing, goals you're setting, and strategies we collaboratively develop. 

 

The duration of therapy depends on your needs, but consistent attendance often means better outcomes. I suggest committing to weekly sessions for 8-12 weeks, adjusting based on progress and what feels right to you. Change takes time and establishing routine is crucial for lasting impact.

HOW MUCH DO SESSIONS COST?

$275 for an initial assessment
$160 for a standard 50 minute individual session
$550+ for a 60-90 minute team consultation or workshop
Sliding scale opportunities are available based on financial need.

DO YOU TAKE INSURANCE?

No, I do not currently take insurance. I am considered an out-of-network provider with all insurance organizations. If you wish to use insurance and have a plan with out-of-network benefits, I can submit claims to providers for your direct reimbursement.

WHY AREN'T YOU PARTNERED WITH INSURANCE?

As almost any person who has dealt with insurance knows, the medical industry can be rigid, restrictive, and ambiguous. 

 

Insurance companies have the authority to request access to records, scrutinize treatment, question plans, and ultimately dictate the exact number of sessions a patient can receive. They also require a diagnosis. I believe a diagnosis categorizes you and says nothing about how you cope, your strengths, or what events have happened to you. It assumes a timeline of recovery and makes the assumption that you have to be “fixed” or “cured.”

I want more for you— I am committed to offering a personalized approach with the freedom to customize treatment based on your individual needs and goals for therapy.

I invite you to read more about the benefits of seeing an out-of-network provider here.

I WANT TO USE INSURANCE, HOW DO I CLARIFY MY BENEFITS?

You can contact your insurance company and ask the following questions:

  • What is the coverage for outpatient psychotherapy services?

  • Do I have out-of-network benefits as part of my insurance coverage?

  • Do I have a deductible (and if so, what is it and have I met it yet)?

  • What is the percentage of reimbursement for an out-of-network provider?

  • What is the timeline for receiving reimbursement once service claims have been submitted?

WHAT TYPES OF PAYMENT DO YOU ACCEPT?

I accept cash, checks, credit cards, debit cards, flexible spending accounts, health savings accounts, and Zelle. Please bring the exact amount if paying with cash.

WHAT IS YOUR CANCELATION POLICY?

Life happens! Your appointment time will be reserved for you on a weekly or bi-weekly basis, based on what we determine together. There is no charge if you cancel or reschedule your appointment with at least 24 hours notice. Cancellations within 24 hours will be processed at your full session fee.

TELL ME MORE ABOUT THE NO SURPRISE ACT

You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.

 

Under the law, health care providers must give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.

The Good Faith Estimate shows the costs of items and services that are reasonably expected for your health care needs related to that item or service. The Good Faith Estimate is based on information known by the provider at the time the estimate was created. The Good Faith Estimate does not include any unknown or unforeseen costs that may arise during the course of treatment. An individual could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute the bill. If you are billed at least $400 more than this Good Faith Estimate, you have the right to dispute the bill.

You may contact the health care provider or facility listed to let them know the billed charges are higher than the Good Faith Estimate. You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS).

For questions or more information about your right to a Good Faith Estimate visit www.cmg.gov/nosurprise or

call 1- 800-985-3059.

Always keep a copy of your Good Faith Estimate in a safe place.

SCHEDULE A FREE CONSULTATION

We'll talk about what's going on in your life and how I can help.

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